Terms of Service

Welcome to Sendez Deliveries! Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the Sendez mobile application (the “Service”) operated by Sendez Deliveries (“us”, “we”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must be at least 18 years old to use our Service.

2. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms, which may result in the termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.

3. Orders and Payments

All orders placed through the Service are subject to acceptance by Sendez. We may require verification or additional information before accepting any order.

Payments for orders can be made through various payment methods available on the Service. You agree to provide current, complete, and accurate billing and payment information.

4. Delivery

Sendez strives to ensure timely and safe delivery of packages. However, we do not guarantee the exact delivery times. Sendez is not responsible for any delays caused by unforeseen circumstances or factors beyond our control.

5. Cancellations and Refunds

Cancellation policies and refund procedures are detailed in our Cancellation and Refund Policy. By using our Service, you agree to these terms.

6. Prohibited Uses

You agree not to use the Service:
For any unlawful purpose;
To solicit others to perform or participate in any unlawful acts;
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
To submit false or misleading information;
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
To collect or track the personal information of others;
To spam, phish, pharm, pretext, spider, crawl, or scrape;
For any obscene or immoral purpose; or
To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sendez Deliveries and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Limitation of Liability

In no event shall Sendez Deliveries, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; and/or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we were advised of the possibility of such damages.

10. Changes to the Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at support@sendezapp.com

By using the Sendez Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service

Terms of Service

1. Use of Service

2. User Accounts

3. Orders and Payments

4. Delivery

5. Cancellations and Refunds

6. Prohibited Uses

7. Intellectual Property

8. Termination

9. Limitation of Liability

10. Changes to the Terms of Service

11. Governing Law

12. Contact Us

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